FAQ Store Policies

Methods Of Payments

We accept Paypal. We also welcome payment through email money transfer to meryl@merylcook.ca. Orders will be shipped once the funds are received.


All prices are listed in Canadian dollars. Taxes are billed based on the destination location of the order.


Retail orders will be sent via Canada Post. Shipping rates are as follows:


$5.00 for most items.


$10.00 for most items.

Northern & Remote areas of Canada

Shipping to remote and Northern areas of Canada, including but not limited to communities with postal codes beginning with A0K, A0P, G0G, P0L, P0T, P0V, R0B, S0J, T0H, T0P, T7Z, V0J, V0N, V0P, V0R, V0T, V0V, XOA, X0B, X0C, X0E, Y0B, Nunavut, parts of Labrador, and Northwest Territories, will have additional shipping billed separately.

Please contact us for a shipping quote prior to placing your order.

No shipping charged on local orders for pick up.

Local orders for pick up will not be charged shipping. Simply put in your postal code and the shopping cart will delete the shipping from your invoice.

When you put in your local postal code the total will be adjusted to reflect this.

Returns & Exchanges

We carry only products of high quality and hope that your order meets or exceeds your expectations. If you are unhappy with your order for any reason, please contact us by email at meryl@merylcook.ca. We will do our very best to make the situation right.

We are always happy to hear your feedback!

Returning products

Shipping costs will not be refunded unless the return is a result of our error. If the return is a result of our error (an incorrect or defective item) return shipping costs will be paid by Meryl Cook. In addition, we shall also make good our error i.e. replace a defective product or issue a full refund.

Do I need to register before I order?

Registration occurs at the end of your purchase when you check out.